A game-breaking bug is plaguing players of The Division. For when they create a high-end backpack in game, they’re somehow locked out of their account. Ubisoft revealed on their forums that they are aware of the bug:
“We are aware that some of you are experiencing an issue where you are locked out of your account.
This is usually caused by having crafted a High-End backpack. We are looking to resolve this, it’s one of our main priorities at the moment.”
Then, after some Q&A with the players themselves, they have announced that they have a fix for the bug:
“We will be deploying a fix in update 1.1 on April 12th that should resolve instances of the infinite loading/backpack issue. Due to this fix requiring a client patch, we cannot deploy it at an earlier date. We thank you for your patience.”